Consequently, the complaint was marked as “unresolved,” with the hope that the casino’s rating decrease might prompt a response in the future. Considering our estimates and the factual data we have collected, Wino Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We consider the casino’s size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Claim an impressive welcome package and ongoing promotions that reward both casino players and sports fans. Clicking on a game only lets you experience it with real money stakes. Launching a risk-free demo version that gives you the chance to view the gameplay doesn’t seem possible, which is disappointing as that’s an option many other sites offer.
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Although brand new in the industry, the site is already loved among players, because of the exclusive features and the 1.100+ games it offers. The list might not be that extensive, but it still covers a wide range that will satisfy even the most demanding player. Well known providers, such as Pragmatic, Hacksaw and NoLimit are all present, providing all of their biggest hits.
Game Selection at Wino Casino
The player was advised to consider reviews and ratings in future casino selections. Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players.
- The second option is by using the “Forgotten Password” button in the “Log In” window, after which you’ll receive instructions by email.
- The online gambling site is home to an extensive collection of slots, ranging from popular classics to newer slot machines.
- Över 800 casinospel, inklusive slots, live casino, jackpottar och crash games – från topputvecklare som Nolimit City, Pragmatic Play och Relax Gaming.
- Pragmatic Play delivers some of the most popular slots, whilst IGT provides classic casino games.
- He has not received any communication from the casino regarding this matter.
- Casinowino supports secure, fast, and fee-free banking options with a focus on GBP transactions.
Wino Casino payment methods
Despite having passed the KYC verification, the casino did not respond to his attempts to resolve the issue. The Complaints Team attempted to contact the casino multiple times but received no cooperation, leading to the complaint being marked as “unresolved.” The player from Sweden had deposited €50 and won, but after submitting all required documents, his withdrawal was rejected and his account was closed without explanation. The Complaints Team had attempted to resolve the issue by contacting the casino for clarification on the account closure and sought cooperation to address the complaint. However, repeated attempts to reach the casino were unsuccessful, and it was noted that the casino operated without a valid license.
- Brand new casinos usually offer little in terms of promotions and bonuses.
- Register today and benefit from welcome bonuses up to €10,000 for casino games or €3,000 for sports betting.
- Withdrawals start at €100 and are typically processed within 1–3 business days.
- While it’s a newer brand, it uses industry-standard SSL encryption and partners with trusted game providers to ensure a secure and fair gaming experience.
- Live chat functionality provides direct communication, whilst email support via and is available for more complex queries or complaints.
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When it comes to the Live Betting, the events go up to approximately 400+ and cover all main sports, like football and basketball and even baseball and table tennis. “Live tables options are a bit limited here, hopefully they will add more live providers later on” -John K. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The player from United Kingdom has requested a withdrawal prior to submitting this complaint. The player from the United Kingdom won £10,000 and then his account was closed without explanation, along with the confiscation of his winnings. The player from Denmark cannot withdraw his winnings of 990 euros because the casino has blocked his account.
Language Support
Wino Casino supports crypto transactions with Bitcoin, Ethereum, Litecoin, USDT, and more. Crypto users enjoy faster withdrawals and may be eligible for no-KYC verification, depending on their activity. Wino Casino supports a wide range of payment options, both for traditional and crypto users. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. The player from Greece had two withdrawal requests of €240 and €200 declined, which resulted in the closure of his account.
Brand new casinos usually offer little in terms of promotions and bonuses. That’s why we were impressed when we found the set of bonuses at Wino Casino, including a variety of weekly bonuses across the casino and sports sections. However, the most notable promotions we stumbled upon were the Wino Casino welcome bonuses for new sports bettors and casino fans. Members of Wino Casino get the opportunity to enjoy a respectable variety of titles, including slots and many types of live casino table games. The gaming portfolio consists of more than 2000 games from renowned developers.
In some cases, no KYC is required if you’re using crypto and withdrawing modest amounts. For all the available payment methods, the limits range from €100 till €1,000 daily, while there are also weekly limits up to €2,000. When reviewing a casino, the quality of its library plays a big part in its final rating. In total, more than 20 providers can be found here, with Hacksaw and Blueprint playing an important role in how good the Wino games are. “I prefer betting on the sportsbook and Wino definitely doesn’t disappoint on that section with so many sports and high odds” – Pete S. The brand fully complies with all the AML laws, which is another indicator of how much of a trustworthy casino it is .